Shipping & Forfeit Policy
1. Shipping Regions
We currently ship only to the contiguous United States.
We do not ship to:
- Alaska
- Hawaii
- U.S. Territories (e.g., Puerto Rico, Guam)
- Canada or international destinations
2. Shipping Charges
Shipping is calculated as a percentage of your order total based on your shipping destination:
- 16% Freight Rate: TX, OK, LA, MS, AL, GA, FL, SC, NC, TN, KY, OH, IN, IL, MO, AR, KS
- 17% Freight Rate: AZ, NM, CO, UT, NE, SD, ND, MN, IA, WI, MI, WV, VA, PA, NJ, CT, RI, MA, VT, NH, ME
- 18% Freight Rate: NV, ID, MT, WY, NY, DE, MD, DC
- 19% Freight Rate: CA, OR, WA
Your freight rate is applied at checkout based on your destination.
3. Shipment Timing & Fulfillment
Orders ship as items become available.
We do not support “Ship Complete” requests.
Partial shipments are common and do not incur additional shipping fees.
4. Freight Carrier Selection
ShopLWI selects the freight carrier best suited for each delivery.
We do not accept third-party freight requests at this time.
5. Tracking & Notifications
Currently, shipping confirmation and tracking will be emailed manually by our team.
Automated updates will be introduced as we evolve our systems.
6. Delays & Backorders
Estimated ship dates are not guaranteed.
If an item is delayed or backordered, we will notify you and allow you to:
- Wait for fulfillment
- Or cancel the item for a full refund
We do not offer preorders or backorders for sold-out items.
7. Delivery Inspection & Damage Claims
Inspect all deliveries immediately.
Report any damage within 3 business days of delivery to:
returns@LaurenWaltersInteriors.com
Please include your order number, and clear photos of the item and packaging.
8. Shipping Questions?
We’re here to help: